After a Pause on Hiring, Reset and Restart

When the pandemic began, it abruptly threw businesses into turmoil. Workers went remote. Hiring in many industries was put on hold. Management focused on how to stay afloat and move forward. Now that states are starting to reopen and move towards a sense of normalcy, businesses are lifting the pause button, resetting, and starting to hire again. If you’re one of them, here’s what we suggest:

reset written on a piece of paper on a key board

Consider hiring remote workers1. Instead of bringing people on board and planning for them to eventually come to the office, you can add permanent telecommuters to the team. Unsure? Try a candidate out as a freelancer. Start with an experienced remote worker, communicate your business’s values, and establish guidelines. Also, be sure to convey your corporate culture and to verify a candidate’s identity.

Use a hiring tool. In the best of times, it’s a challenge to make sure you bring the right people on board. Now, without meeting candidates in person, you want as much insight as possible at your disposal as you decide who to hire. We recommend PXT Select™, an online hiring assessment designed to help you select the best candidates for your organization. It not only assesses thinking style (e.g. verbal reasoning), but also behavioral traits (e.g., independence), and interests (e.g., technical). It measures verbal and math skills, too.

This is important because you don’t want to hire someone who, although good at the job, ultimately won’t stay because they don’t feel fulfilled or engaged. PXT Select takes a variety of factors into consideration and provides information that lets you know if a candidate is truly a good fit.

Candidates complete an assessment online that takes an hour or less to complete. The system generates reports that let you truly get to know a candidate. It even suggests personalized interview questions for you to ask a candidate to probe deeper for more insight on certain points. You can also use the reports to compare multiple candidates.

So dust off your pre-pandemic hiring practices and reset with these tips. You’ll start fresh and bring in the best new hires for your organization.

Email us at learn@corexcel.com to learn more.

 

1https://www.forbes.com/sites/theyec/2020/06/05/hiring-your-first-remote-employee-follow-these-16-tips/#482f09f310be

Is The Time Right for a Career Change?

clock with people in the background

Who would have thought that a global pandemic could be just the thing to prompt a career change? When COVID-19 first hit, we were thinking, “Do I have enough toilet paper” and “Where can I get hand sanitizer?”—not “Perhaps I should switch jobs.” However, there are actually several reasons why it just might be the perfect time to make a career move.

Time to think. Before the pandemic, it was go-go-go.  We were running to work. Running home to take care of the kids. Running to meet friends for dinner. Now we’re sitting on the sofa…and sitting there some more. It gives us time to think, and, importantly, to assess whether or not we’re happy with our careers. Time to think can lead to “time to change.”

Job uncertainty. Businesses of all sizes are hurting. Many Americans are worried about job security, rightly so. Even if you enjoy your current job, will it be there when the dust settles as the pandemic winds down? Unfortunately, a new career might not be something we want, but something we need.

Time to learn. With all of these weeks at home, we have plenty of time on our hands. That means we have time to learn new skills. We have time to update our resumes and LinkedIn profiles, too. (Even if you’re working full-time, you no longer have a commute, social engagements, or errands to run.)

Workplace flexibility. Just a few months ago, an employer might have questioned a job candidate on a career shift. In these unprecedented circumstances, a career move is understood.

Corexcel offers the educational opportunities you need to revitalize or reinvent your career. Not only do we offer a full suite of career-boosting courses, we also offer many online certificate programs. Earn your certification in Data Analytics, Search Engine Optimization, Cybersecurity, or many other in-demand options. Exit the pandemic with a valuable skill set—and a new career!

Email us at learn@corexcel.com to learn more.

Information Technology for Managers Online Training Course

Information Technology courseA Manager’s Guide to Information Technology is a new online information technology course that helps managers learn the basics of information technology. This IT course will help learners combine management concepts with their newly acquired knowledge and be able to make informed business decision for themselves and support their team.

Participants learn about:

  • Operating systems and application software
  • Programming languages
  • Network configuration
  • Database security

This course offers 1.0 CEUs upon successful completion.

Have a group of 10 or more that need to take an information technology online course? Call us at 888-658-6641, or send your request through our contact form, for special group pricing.

Corexcel is approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Superior Customer Service Course | Online Training

Superior Customer Service CourseAre you a new Customer Service Manager?  A Manager’s Guide to Superior Customer Service, our latest superior customer service course designed specifically for supervisors. The course is geared toward managers who are learning to lead, learning to support their team and learning to help their team of customer service representatives. Participants will learn:

  • How to train representatives on various platforms
  • How to set expectations
  • How to teach employees about dealing with difficult customer situations

This course offers 0.3 CEUs upon successful completion.

Superior Customer Service Course Key Features

  • Online, self-paced course
  • Open enrollment 24/7/365
  • No prerequisites
  • Interactive exercises
  • Professional videos
  • Ask the Expert feature

Learn more about our Manager’s Guide to Superior Customer Service course.

Have a group of 10 or more to train?  Call us at 888-658-6641 for special group pricing.

Corexcel is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

Interested in Certificate Programs? Check out the complete Manager’s Toolbox course.

Security Awareness Training | Online Training

security awareness training

Employees with little or no information technology (IT) or security awareness experience should be mindful of online security threats.

Our new online course, Cyber Awareness Training, is a security training course that will help a beginner:

  • Recognize phising attacks via email
  • Securely work from home or on mobile devices
  • Keep company data and accounts secure when using social media

This course offers 0.2 CEUs upon successful completion.

Have a group of 10 or more to train? Call us at 888-658-6641 for special group pricing.

Corexcel is approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET).