Information Technology Course for Managers | Online Training

Information Technology courseA Manager’s Guide to Information Technology is a new online information technology course that helps managers learn the basics of information technology. This IT course will help learners combine management concepts with their newly acquired knowledge and be able to make informed business decision for themselves and support their team.

Participants learn about:

  • Operating systems and application software
  • Programming languages
  • Network configuration
  • Database security

This course offers 1.0 CEUs upon successful completion.

Have a group of 10 or more that need to take an information technology online course? Call us at 888-658-6641, or send your request through our contact form, for special group pricing.

Corexcel is approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET).

Superior Customer Service Course | Online Training

Superior Customer Service CourseAre you a new Customer Service Manager?  A Manager’s Guide to Superior Customer Service, our latest superior customer service course designed specifically for supervisors. The course is geared toward managers who are learning to lead, learning to support their team and learning to help their team of customer service representatives. Participants will learn:

  • How to train representatives on various platforms
  • How to set expectations
  • How to teach employees about dealing with difficult customer situations

This course offers 0.3 CEUs upon successful completion.

Superior Customer Service Course Key Features

  • Online, self-paced course
  • Open enrollment 24/7/365
  • No prerequisites
  • Interactive exercises
  • Professional videos
  • Ask the Expert feature

Learn more about our Manager’s Guide to Superior Customer Service course.

Have a group of 10 or more to train?  Call us at 888-658-6641 for special group pricing.

Corexcel is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

Interested in Certificate Programs? Check out the complete Manager’s Toolbox course.

Security Awareness Training | Online Training

security awareness training

Employees with little or no information technology (IT) or security awareness experience should be mindful of online security threats.

Our new online course, Cyber Awareness Training, is a security training course that will help a beginner:

  • Recognize phising attacks via email
  • Securely work from home or on mobile devices
  • Keep company data and accounts secure when using social media

This course offers 0.2 CEUs upon successful completion.

Have a group of 10 or more to train? Call us at 888-658-6641 for special group pricing.

Corexcel is approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET).