Privacy Policy


This Privacy Policy governs the manner in which Corexcel collects, uses, maintains and discloses information collected from users of www.corexcel.com. This privacy policy applies to the website and all products and services offered by Corexcel.

Personal Identification Information

We collect personal identification information from our visitors in a variety of ways, including, but not limited to, when users place an order, subscribe to our mailing list, respond to surveys or submit forms. However, you may visit our site anonymously. We will only collect personal identification information from visitors if they voluntarily submit such information to us. Visitors may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Visitors may always refuse to supply personal identification information, except in cases where it would prevent them from engaging in certain site-related activities (e.g. completing a purchase).

Non-Personal Identification Information

We may collect non-personal identification information about visitors whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about the way a user connects to our site, such as the operating system, Internet service provider utilized or other similar information.

Web Browser Cookies

Our site may use "cookies" on certain pages to enhance user experience. Web browsers save cookies on the user's hard drive for record-keeping purposes and sometimes to track information about them. Any visitor may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of our site may not function properly (e.g. account logins, live chat).

Use of Collected Information

Corexcel may collect and use a visitor's personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and tailor our responses to be more efficient.
  • To personalize visitor experience
    We may use information in the aggregate to understand how our visitors, as a group, use the services and resources provided on our site.
  • To improve our site
    We may use feedback you provide to improve our products and services.
  • To process orders
    We may use the information visitors provide about themselves when placing an order only to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other site feature
    We may send visitors information they agreed to receive about topics we think will be of interest to them.
  • To serve appropriate ads on other websites
    For visitors who show an interest in a particular product, advertisements on other websites may display Corexcel products based on pages you have visited on our site. This is a completely automated process.
  • To send periodic emails
    We may use the email address to send customers information and updates pertaining to their order. It may also be used to respond to their inquiries, questions and/or other requests. If a visitor decides to opt-in to our mailing list, they will receive emails that may include company news, updates and/or related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us through our contact form, by email, by phone or by fax.

Protecting Information

We adopt strict data collection techniques, storage methods, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

We always use industry-standard encryption technologies when transferring and receiving financial data on our site. This information is passed through a SSL secured communication channel and is encrypted and protected with digital signatures. Corexcel.com is also in compliance with PCI vulnerability standards in order to create as secure an environment as possible for visitors.

Sharing Personal Information

We do not sell, trade or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or to administer activities on our behalf, such as sending out electronic newsletters. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Requesting Information

Learners who need to request certificates, transcripts or other educational information may submit their request in writing to the street address listed at the bottom of this page. Requests may also be made via telephone 1-302-477-9730 during normal business hours, 9:00 am - 5:30 pm EST, M - F.

Third Party Websites

Visitors may find Corexcel advertising on other websites. Automated ad servers determine appropriate ads for us based on pages visitors view on our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Our retargeting advertisements are generated through Google but shown on Google's display network of sites. You can opt out of Google's use of cookies by visiting Google's Ads Settings. You may also opt out of any third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Web Agents

Corexcel prohibits the use of automated web agents, spiders, crawlers and screen scrapers to access our content for redistribution, re-sale or marketing purposes.

Privacy Policy Changes

Corexcel has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage visitors to check this page for any changes or to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of Terms

By using our site, you signify your acceptance of this policy and terms of service. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Corexcel

If you have any questions or concerns about our Privacy Policy, please contact us using the information below:

Corexcel
3411 Silverside Road
201 Webster Building
Wilmington, DE 19810
1-888-658-6641 (inside the U.S. only)
1-302-477-9730 (local and outside the U.S.)
1-302-477-9744 Fax

Or feel free to send us an email through our contact form.

Policy Last Updated: November 21, 2013