There’s conflict in every workplace. It’s inevitable. Colleagues with different communication styles working together every day are bound to have friction sometimes. Surely you’ve seen this in your own workplace.
For instance, consider the “no-fluff” boss. “I need this report on my desk by 10:00,” she might announce Monday morning. The employee, however, had started his day with a cheerful “Good morning! How was your weekend?” to his co-workers. With his softer communication style, he might react negatively to his boss. Neither style is right or wrong, but it’s easy for someone to misunderstand another’s intent. That’s how conflict arises.
In your workplace:
Is there an employee who repeatedly offends others?
Is there an employee who’s often mad?
Do team members fail to effectively convey ideas to one another?
Are employees just not getting along?
Let us help.
Tell us about the conflict your workplace is experiencing. If you can’t pinpoint the root of the problem, we’ll help you identify it. Then we’ll establish an action plan on how to minimize conflict in your workplace. We might recommend:
Personality assessments. These assessments shed light on the group’s culture and the tendencies of the individuals. You can even compare the priorities of two individuals and uncover their potential communication roadblocks. You’ll have a roadmap to success, with advice on how the individuals can best work with each other.
Coaching or training. Our on-site and virtual workshops let you learn how to achieve smoother interactions, at your convenience. If you prefer to run a workshop yourself, we can provide the necessary materials.
Your customized action plan for resolving conflict in the workplace is designed to eliminate dysfunctional communication that creates roadblocks. Our goal is to deliver the “aha” moments that come from employees learning to understand themselves and one another. There’s no better way to minimize conflict in the workplace.
However you think of conflict, it comes down to a difference of opinion involving strong emotions. Whether it’s a brief, explosive dispute or subtle, long-lasting issue, we’ve all done things in these moments that derail conversations and destroy our relationships.
Ever wonder why? Are we bad people, unable to control ourselves?
There is an explanation and it’s roots are in the cognitive behavioral model. Hidden inside us are our thoughts, often unconscious. Many times we’re unaware of these thoughts until we react in ways that have negative consequences. Gaining awareness of these thoughts, making better choices and changing our responses contributes to our overall emotional intelligence quotient.
In this session, we’ll explore how the Everything DiSC Productive Conflict program can help you and your team gain the emotional intelligence you need to engage in positive conflict and succeed in today’s workplace.
According to Entrepreneur Magazine, workplace conflict costs US businesses $359 billion per year.
We’ve all contributed to those costs when we engage in destructive disagreements or issues that bubble beneath the surface and don’t go away.
However you think of conflict, it comes down to a difference of opinion involving strong emotion. Whether it’s a brief, explosive dispute or subtle long-lasting issues, we’ve all done things we’re not proud of. It’s why the typical manager spends 25-40% of their time dealing with conflict.
It’s not all about following steps in conflict resolution. It’s about understanding why we do what we do and how to change it.