Sales & Customer Service Training Materials, Online Courses, Profiles & Assessments

The sales and customer service instructor-led courses listed below are designed for organizations with a group to train. Online courses can be taken by individuals or by groups. Pricing for instructor-led courses varies depending on a number of factors. If you would like a quote for an instructor to come to your facility to present one of the courses listed below, please send us an email through our contact form or call 888-658-6641.

We offer facilitator kits for most of our sales and customer service courses. Use on of our ready-to-go facilitator kits to present your own professional sales courses. Click on a course title to view instructor materials available for delivering high-quality training programs.

Course Title Instructor Led Online Facilitator Kit Other Languages
Coaching Job Skills Spanish
Customer-Oriented Selling© Spanish
Customer Service for Nurses & Case Managers
Dealing with Difficult Customer Situations
Delivering Customer Focused Service
DiSC Profile Training Program
DiSC for Sales
Everything DiSC® Sales
Making Customer Recommendations
STAR Service - Customer Service
The Incoming Sales Call

Additional Business Related Courses

Our sister website offers over 75 online courses related to various business areas. For courses in any of the business categories below please visit our Online Business Courses website.

"DiSC" and "Everything DiSC" are registered trademarks of John Wiley & Sons, Inc.

Need additional information on Sales and Customer Service courses?
Call 1-888-658-6641 in the U.S., 1-302-477-9730 outside of the U.S. or send an email through our contact form.