The sales and customer service instructor-led courses listed below are designed for organizations with a group to train. Online courses can be taken by individuals or by groups. Pricing for instructor-led courses varies depending on a number of factors. If you would like a quote for an instructor to come to your facility to present one of the courses listed below, please send us an email through our contact form or call 888-658-6641.
We offer facilitator kits for most of our sales and customer service courses. Use on of our ready-to-go facilitator kits to present your own professional sales courses. Click on a course title to view instructor materials available for delivering high-quality training programs.
|Course Title||Instructor Led||Online||Facilitator Kit||Other Languages|
|Coaching Job Skills||Spanish|
|Customer Service for Nurses & Case Managers|
|Dealing with Difficult Customer Situations|
|Delivering Customer Focused Service|
|DiSC Profile Training Program|
|DiSC for Sales|
|Everything DiSC® Sales|
|Making Customer Recommendations|
|STAR Service - Customer Service|
|The Incoming Sales Call|
Need additional information on sales and
Call 1-888-658-6641 in the U.S., 1-302-477-9730 outside of the U.S. or send an email through our contact form.
"DiSC" and "Everything DiSC" are registered trademarks of John Wiley & Sons, Inc.