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These articles are provided to keep you updated on what’s happening at Corexcel and in today’s workforce. Hopefully you will find the articles to be a valuable resource for working professionals. Our web site is updated frequently, so be sure to check back for useful information on topics such as communication, customer service, and leadership and training.
Medical Terminology: First Step on a New Career Path
7/2/2008
In these days of economic uncertainty, career change is a hot button issue. As baby boomers retire and leave the work force, employers are concerned about the shortage of skilled workers. In addition, corporate cost cutting, off-shoring, layoffs, and forced career changes leave many workers with difficult choices. Gone are the days of one job and one employer for life. Following a career path today can mean maneuvering...
Reformulate Your Workplace to Cure a Toxic Environment
5/8/2008
We hear a lot about the toxic workplace these days, and some of us can relate to the news. No one wants to work in an unhealthy environment. Poor morale and unnecessary stress are detrimental to employees and company alike. Caught in a downward spiral, the toxic workplace can feel like a pit of quicksand, pulling everyone down without hope of escape. Sometimes it seems there is no cure for the problem...
Want to Win a Championship? Build a Better Team
3/11/2008
“Teamwork” has become one of those buzzwords that makes many of us flinch. Often team members work at cross-purposes and the team, rather than being an aid to productivity, becomes its greatest obstacle. It doesn’t have to be this way. Working with a team can improve morale, decrease frustration and ...
Are You a “New School” Leader?
7/12/2007
If you pick up a training or human resource magazine these days, you're likely to find at least one article about how to work with, maximize, engage and otherwise lead the "Millennials". Millennials are also known as "Y's" or the "how to engage generation." Then there are Generation Xers, the boomers, and the echo boomers. Does paying attention to this really make a difference in how things happen at work each day? Researchers tell us it does. What is very certain is that managing is changing and challenging today. You and your leaders cannot afford to be "old school."
Delegating, Empowerment, and Strategic Alignment
7/12/2007
There are good habits that we hope all of our supervisors and managers have to help them handle the often powerful and complex challenges of leadership. Delegating with clarity and purpose might be considered an art by some while others find it completely difficult. Leaders who regularly delegate are strategically aligned with their employees to improve business processes and provide feedback. This engages employees so that they are reciprocally aligned with their leaders.
4 Methods for Coping with Stress
6/4/2007
From the earliest days of the cavemen, stress has been a part of our lives. However, rapid advances in technology and a wealth of information have produced extra stress levels for many of us. When computers were first introduced many predicted a 15-20 hour work week but the opposite has happened. Our ability to reach people quickly and respond instantaneously has created an environment where the emphasis is on delivering now. The pressure to meet expectations is overwhelming if people do not possess coping mechanisms to manage their stress.
Work Habits that Sustain Competitive Advantage
5/14/2007
"The only unique asset that business has for gaining a sustained competitive advantage over rivals is its workforce-the skills and dedication of its employees. There is no other sustainable competitive advantage in the modern, high-tech, global economy," said Robert B. Reich, former Secretary of Labor under President Bill Clinton and now professor of public policy at the Goldman School of Public Policy at the University of California at Berkeley. The workforce is changing, and depending on what sector your business is in or what part of the country it is located in, you may be feeling the pinch of ...
Shrinking Leadership and the Need for High Performance
5/8/2007
With a pattern of declining birthrates and an increasingly older population in the workforce, a predominant pattern around the industrialized world, the need to train leaders is becoming more imperative. In the U.S. we have the added situation of “boomers” and “echo-boomers” which indicates that changes in the workforce are not going away in this century.
Performance Feedback Essential to Best-in-Class Organizations
4/30/07
Best-in-class organizations concentrate on measured performance and frequent feedback. Top performing companies are increasingly looking at competency models to improve employee performance. One of the key ingredients to competency models is employee performance feedback. Mastering the art of providing performance feedback is not easy.
Resolving Conflicts: Keep them Engaged and Sustained in Productivity
4/16/07
"Those in conflict are unable to sustain a productive and stable exchange," according to Craig Rashkis, a mediator who has a master's degree in dispute resolution from Pepperdine University's Straus Institute for Dispute Resolution. In his article Workplace Conflict and the Importance of Resolving Early, he writes that the entire amount of organization resources spent on resolving workplace conflict early on is typically less than the resources used up in just a half a day of trial when defending a lawsuit.
Hiring: Communicating in the Age of Interaction
4/2/07
Interaction comes in two ways today: human-to-human and human-to-information. As a natural extension of the Information Age, the Interaction Age has come with messaging capabilities and real-time conferencing supplementing office productivity. With all of this technology at our fingertips, it is easy to lose sight of what promotes productive communication between team leaders and employees. Learn how communicating up can improve the organization.
4 Personality Types: Who is the Most Effective?
3/23/07
A friend of mine recently bought a fitness center franchise and she is miserable. She learned that when the center is empty she goes stir-crazy. She likes to have people around her all of the time and can’t stand the quiet of the afternoon. On the other hand, my best friend is an engineer and he happily works at home alone. Some people are outgoing, some enjoy keeping to themselves and others prefer a little of both. In fact, you can classify people into four basic personality types or behavioral styles.
Hiring: Winning at the Game
3/19/07
Hiring is like a game of strategy. If you don’t play this game well, with the right strategy, you might as well be rolling dice or spinning a roulette wheel. The ball goes just round and round. Peter Cappelli, a professor of management at the Wharton School of the University of Pennsylvania, said once that most companies are so bad at finding the right person for a job that they have no idea whether their hiring process is ...
Communication Creates Innovative Culture
3/5/07
Do you recognize and celebrate innovation in your organization through communication? Communication creates an innovative culture when you let your employees know you value their ideas and input. And you don’t shoot the messenger of bad tidings when innovation has failed. Good managers communicate support and advice, reflect and probe in a constructive way when things go less than perfectly, and they don’t play the blame game. An innovative culture Can bring your organization to life.
A Tightly Woven Process: Retaining Talent
2/19/07
If your organization is focused on growth, profitability, customer loyalty, new product introductions, employee engagement and shareholder value to name a few, you must also be in the process of talent management. This is the fabric of a strategy that allows you to not only develop new leaders, but also retain the exceptional talent you hire. It is a tightly woven process and what you do ...
Legendary Coaching Helps Everyone Reach the Net
2/5/07
John Wooden discusses how coaching for sports is similar to coaching people. Wooden said, “Every one of us is different. We are similar in so many respects, but we are not identical. The person in leadership must carefully analyze everyone under his supervision to the best of his ability.” Traditionally most managers have not been looking at each of their employees carefully and coaching each one appropriately. Without motivation...
Introducing a New Way of Training: idXready
1/26/07
It’s Friday afternoon and your boss asks you to fill a last-minute request for a workshop on Tuesday. You certainly don’t want to upset the powers that be and you definitely don’t want to spend your weekend slaving over content development. So what are your choices?
Truly Memorable Customer Service: When was the Last Time?
1/22/07
When was the last time you received truly memorable customer service? If you’re like most people it’s hard to think of a time that stands out. You’re probably wondering why that is. How does your organization’s customer service stack up?
Human Capital and Bottom Line Performance
1/08/07
McBassi and Company, an investment fund that focuses on organizations with excellence in human capital practices, says that a study of 750 large, publicly traded firms found that organizations with the best human capital practices provide returns to shareholders that are three times greater than those of companies with weak human capital practices. See how supporting change and retaining your talent can improve your returns.
Don’t Get Caught Flying Blind
12/11/06
If your leaders aren’t engaged in the business, then it’s likely their team members are not engaged either. That’s like having pilots in a cockpit flying blind. The demands of today’s leaders are high and intense with layers of complexity. See how to keep your leaders flying with their eyes open.
Ask anyone that has taken medical terminology and they’ll tell you it is like learning a second language. The method for constructing words is similar and some of the terminology can be confusing. The good news is ...
Much of the work in today’s corporations is done in teams. However, team results range from highly productive to dysfunctional. Research shows that well-functioning teams have members that fill four different roles...
Diversity and Team Building are Key to Success in Today’s Economy
10/19/06
Today’s economic challenges are causing firms to operate more cost effectively. As a result, we are seeing business solutions such as international outsourcing, company mergers, and facility closings.
Certification: 7 Questions to Ask Yourself
10/17/06
Many of our customers call or e-mail and want to know if they need to complete a certification course to purchase and use DiSC, Adventures in Attitudes or other Inscape Publishing facilitator materials. Our answer is always, "It depends."
Most managers and team leaders don’t like the idea of having to discipline employees. Even though they know it is desperately needed, they still can’t bring themselves to do it. They operate in the world of the five myths of discipline.
As the economy approaches another expansionary period and the labor markets tighten, many fear that upwards of 50%-60% of American workers will seize on the first opportunity to jump ship” (Human Capital Institute). Here is a familiar scenario found in today’s job market.
Most managers I’ve observed avoid giving negative performance feedback like the plague. How many times have you seen a team leader fail to give appropriate feedback in the face of poor performance?
There has been a lot of talk lately about managing human capital. It is what gives organizations a competitive edge. But more than that, it is about talent management. The Society for Human Resource Management (SHRM) defines talent management as ...
Can Delegating Really Increase Productivity?
4/20/06
Have you ever wondered why, even with the most careful planning and organization, certain projects fail to achieve the results you envisioned? Ask yourself this question, “Did I derail my own plans because I was not willing to delegate? We’ve all heard the phrase, “If you want something done right...
Hiring Winning Talent
4/18/06
Selection is the process of choosing individuals with the right qualifications to fill jobs. Without qualified employees, the organization’s success suffers. According to a recent MetLife Employee Benefits Trend Study released in January, 74% of businesses are expecting competition for talent to escalate ...
Meeting Employee Work Expectations: 4 Keys for Minimizing Turnover
4/11/06
Workforce experts estimate that the cost of replacing a worker is 1.5 times the annual salary of the worker. To minimize your turnover costs and maintain a productive workplace, employers need to look beyond the salary and benefits.
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Press Releases
Area Training Executive Attends Professional Conference
5/9/08
Wilmington, DE - Don Bowlby of Wilmington, DE recently attended Inscape Publishing’s annual conference in Orlando, Florida to invest in his professional development. Bowlby was among an exclusive group of 215 Inscape Distributors to attend the business building conference for independent consultants in the training and development market.
Corexcel Repeats Diamond Award in 2007
1/29/08
For the second year in a row, Sue Bowlby of Corexcel will be honored as a 2007 Diamond Award winner at the Inscape Publishing President’s Club on March 1, 2008.
Corexcel Releases Everything DiSC Sales
12/19/07
Corexcel has released Everything DiSC Sales, the latest addition to the Everything DiSC product library. Everything DiSC Sales was created by Inscape Publishing during the fourth quarter of 2007.
Corexcel’s Online Anatomy & Physiology Course Approved for College Credit
12/3/07
Corexcel has partnered with the Industry Training Credit Approval Process (ITCAP) and Pima Community College (PCC), a regionally accredited institution, to award college credit for completion of Corexcel's online course, Fundamentals of Anatomy and Physiology.
New Course Requirement for Florida Nurses
11/26/07
The Florida Board of Nursing requires all nursing professionals seeking licensure in Florida by endorsement from another state to complete a two-hour course on prevention of medical errors. Corexcel is an approved provider of continuing education for the Florida Board of Nursing.
Sue Bowlby, Corexcel, Achieves Highest Sales Honor
2/22/07
Sue Bowlby of Corexcel was honored as a 2006 Diamond Award winner at the Inscape Publishing President’s Club in Cabo San Lucas, Mexico on February 22, 2007. Diamond Award status is based on...
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