Sales & Customer Service Courses
Online Courses, Training Materials, Profiles and Assessments

The sales and customer service instructor-led courses listed below are designed for organizations with a group to train. Online courses can be taken by individuals or by groups. Pricing for instructor-led courses varies depending on a number of factors. If you would like a quote for an instructor to come to your facility to present one of the courses listed below, please send us an email through our contact form or call 888-658-6641.

We offer facilitator kits for most of our sales and customer service courses. Use on of our ready-to-go facilitator kits to present your own professional sales courses. Click on a course title to view instructor materials available for delivering high-quality training programs.

Course Title	Instructor Led	Online	Facilitator Kit	Other Languages
An Overview of Marketing
Coaching Job Skills				Spanish
Customer-Oriented Selling©				Spanish
Customer Service Essentials Certificate Program
Customer Service for Nurses & Case Managers
Dealing with Difficult Customer Situations
Delivering Customer Focused Service
DiSC® Customer Service Action Planner
DiSC Profile Training Program
DiSC for Sales
DiSC Sales Action Planner
Effective Presentations
Everything DiSC® Sales
Making Customer Recommendations
Marketing Planning
Principles of Marketing for Nonprofit Organizations
Sales Essentials Certificate Program
STAR Service - Customer Service
Strategic Marketing for Entrepreneurs
The Incoming Sales Call
Winning Through Customer Service©

Want additional information on Sales and Customer Service courses?
Call 1-888-658-6641 in the U.S., 1-302-477-9730 outside of the U.S., send an email or submit your question through our contact form.

"DiSC" and "Everything DiSC" are registered trademarks of Inscape Publishing, Inc.