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Making Customer Recommendations is a skill builder designed to increase your effectiveness in listening and making recommendations to your customer. This course is interactive and assumes your commitment to learning how to do your job more effectively. Most people will take approximately 30 minutes to complete the course.
Course Lessons:
- Introduction
- The Four Step Recommendation Process
- The Importance of Listening
- Conclusion
Course Objective:
- When you have completed this module, you will be able to make clear recommendations to your customers based clearly on the clues you identified during the discovery process, the agreement you and the customer have reached, and the objectives you aim to meet through the selling interaction.
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