The Incoming Sales Call Online Course

The Incoming Sales Call
Online Course

 

The Incoming Sales Course is an online course designed to increase your effectiveness in handling incoming sales calls. This course will help you identify a customer’s needs and make additional sales to meet those needs. Most people will take approximately 30 minutes to complete the course.

Course Lessons:

  1. Introduction
  2. Establish a Relationship
  3. Effective Listening
  4. Conclusion

Course Objective:

  • At the conclusion of this module, you will understand how to use effective listening skills, you will be able to demonstrate the ability to identify opportunities to provide customers with additional products and services, and you will be able to make the transition from a service to a selling conversation with the customer.
    Vital Learning for Business & Life
    We accept all major credit cards and use SSL secured encryption to protect your information.
    Checkout - Pay for Your Order
    View the Contents of Your Shopping Cart
    Anatomy
    Clinical Medical and Scientific Courses
    conflict resolution argument disagreement difference opinion problem solving
    management-online
    business corporate training materials facilitator kits aides education CEUs contact hours courses programs seminars
    workshops classes online instructor led training materials CD Roms aids certification facilitator manuals
    student workbooks vital learning continuing education behavior instruction on-line online
    conflict resolution argument disagreement difference opinion problem solving
    Professional Certificate Programs
    business corporate training materials facilitator kits aides education CEUs contact hours courses programs seminars
    conflict resolution argument disagreement difference opinion problem solving
    management materials facilitator administrative kits guides manuals aides
    workshops classes online instructor led training materials CD Roms aids certification facilitator manuals
    Dealing with Conflicts
    management behavior negative defensive defensiveness team participation disciplinary fundamental skills
    Dealing with Conflicts
    workshops classes online instructor led training materials CD Roms aids certification facilitator manuals
    student workbooks vital learning continuing education behavior instruction on-line online
    conflict resolution argument disagreement difference opinion problem solving
    articles
    management behavior negative defensive defensiveness team participation disciplinary fundamental skills
    The Incoming Sales Call

    HACKER SAFE certified sites prevent over 99.9% of hacker crime.  

    Telephone skill building, team appraoch development, customer service classes, customer service programs, customer service seminars