Essential Skills of Communicating is an interactive online course for team leaders. This module is designed to help you with active listening and communicating clear job responsibilities. Essential Skills of Communicating teaches you the latest techniques in developing effective communication skills, improving performance, and increasing the productivity of your team and organization. This course will take about 90 minutes to complete.
- Effective Communication
- Assess What You Know
- Skill Points of Communicating
- Listen actively and make sure that communication is a two-way process.
- Construct clear, concise messages and manage nonverbal behaviors to reinforce the intent of your message.
- Create a climate of open communication to increase team member motivation and commitment.
This online course is a standalone module, but it can also be used as pre-work or post-work for the instructor-led version of Essential Skills of Communicating. If you are interested in training your staff, please visit our Essential Skills of Communicating training materials page.