Achieving Communication Effectiveness is an interactive and introspective course. You will learn to combine actual communication skills and techniques with subjective material that involves your attitudes. We communicate all of the time, verbally and non-verbally, but not always effectively. We will be working on solutions to this problem during this course. The ability to communicate successfully will be a valuable asset in your professional and personal lives because your confidence will build as your skills continue to grow. Most people will take approximately 60 minutes to complete the course.
- Course Introduction
- Effective Communication
- Laying the Foundation
- Building the Framework
- Completing the Structure
- Adding the Finishing Touches
- Course Conclusion
- Understand the elements of communication.
- Recognize and and overcome barriers to effective listening.
- Improve your ability to listen and interpret messages.
This online course is a module designed for individuals, but it can also be used as pre-work or post-work for the instructor-led version of Achieving Communication Effectiveness. If you are interested in staff training, please visit our Achieving Communication Effectiveness training materials page.