ECG Frequently Asked Questions

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In order to pass the course and receive your certificate, you must earn an average of 95% across all of the exercise categories. This course is based on a proven eLearning formula. The intelligent software monitors student progress and adapts based on your learning curve. This allows you to concentrate on electrocardiography subject areas you may be having problems with while focusing less on concepts you already understand.

Ratings are displayed by the green progress indicators on the right side of the screen inside of the course. There are no traditional exams; your progress is tested as you go and the course adjusts based on your knowledge level. If you answer a question correctly, the rating will increase. It will decrease if you answer a question incorrectly. Incorrect questions will be covered by additional questions to give you a chance to earn your rating points back.

Introduction to ECG is accredited for 1.6 CEUS which is the equivalent of 16 learning hours. An average student will take 16 hours to read every page, answer every question and progress normally throughout the course.

Clinical ECG is accredited for 1.7 CEUS which is the equivalent of 17 learning hours.

3D Coronary Anatomy is accredited for 1.2 CEUS which is the equivalent of 12 learning hours.

These courses are self-paced and several factors determine how long the courses will take to complete. Your connection speed, how fast you read, how familiar you are with the material and your determination to finish will influence completion time.

While this course may help prepare you for the ECG Technician Certification, we recommend you contact the certification program in which you are interested to determine their requirements.

Yes, this is an online course that does not require that you go to a testing center to complete any of the exercises.

No, this course does not have a corresponding textbook. It is an interactive study experience where all of the learning is done online.

Certificates are mailed within 2-3 business days of completion of the course and evaluation submission. If you have special shipping instructions for your certificate, simply call our offices at 888.658.6641 to inform us that you have completed the course and the course evaluation.

This can be for a number of simple, easy-to-fix reasons.

The first thing to check is that your username and password are being entered correctly. If this does not solve the problem your browser probably doesn't have cookies enabled. Select your Internet browser below for directions on enabling cookies. If you need instructions on enabling cookies for a different browser or older version, you may find instructions with an Internet search.

If the course does not appear when you click on "Start Course," you may have a pop up blocker enabled in your Internet Browser. Clicking "Start Course" opens the course in a new window. When a pop up blocker is on, it may prohibit the second window from opening. Make sure your settings allow pop ups for this site.

If you are able to open the course in a new window, but the content does not load, you may need the correct version of Flash to play the course. You can download the free version of Adobe's Flash Player that will enable the course to run correctly.

If you have multiple Internet Browsers open at one time, this may prohibit the course to run quickly or effectively. You may find the course runs more efficiently with no other windows open.

If you need additional technical support, please do not hesitate to contact us at 1-888-658-6641 or submit your request through our contact form.

In 1970, a national task force of volunteers met to establish a form of credit for continuing education different from the semester system used in higher education. That credit was named the "Continuing Education Unit" and has come to be known as the "CEU." A CEU is defined as:

"Ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction and qualified instruction."

The International Association for Continuing Education and Training (IACET) is the founder and guardian of the CEU and determines the criteria for awarding CEUs.

Corexcel is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

This type of credit is typically given for courses taken from training companies who've endured the rigorous process of accreditation but are not considered universities. CEUs are able to be converted to college credit more often than not.

Important: Beware of companies offering CEUs without the accreditation to offer them. If you are taking a course for CEUs make sure the organization providing the credits is accredited through the International Association for Continuing Education and Training. You can check to see if an organization is accredited in the IACET directory. Be sure to check the accreditation of any online school prior to enrolling in a course.

No, you do not need to have a high speed Internet connection to take this course. There are several animations and sound files included in many of our courses but they've been compressed to accommodate varying connection speeds.

Yes, all the prices listed on the Corexcel web site are in U.S. dollars.

CCI's website states "CCI does NOT APPROVE CEUs. CCI will ACCEPT those CEUs that have already been APPROVED by the following organizations:

  • Category 1 - Continuing Medical Education (CME) Units from Accredited Sponsors of the Accreditation Council for Continuing Medical Education (ACCME)
  • Category 1 - Continuing Medical Education (CME) Units from the American Medical Association (AMA)
  • Category A - contact hours from Accredited Providers of Continuing Education in Nursing by the American Nurses Credential Center (ANCC) or one of its Accredited Approvers
  • Category A - contact hours from organizations that utilize the American Registry of Radiologic Technologists (ARRT) Recognized Continuing Education Evaluation Mechanism (RCEEM)
  • Continuing Education Contact Hours from State Boards of Registered Nursing (BRN) - approved Continuing Education Providers (CEPs)

Corexcel is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation (ANCC).

Corexcel is also an approved provider through the California Board of Nursing provider #CEP 13687 and the Florida Board of Nursing provider #50-452.

This varies by company or organization. You can access the course objectives and accreditation information on the course description page and submit this to your employer in order to determine if the course would be reimbursed.

This varies by company or organization. To determine if your school will convert CEUs to college credit, submit the course objectives and accreditation information access on the course description page for approval before enrolling.

Due to the nature of online content, we cannot issue full refunds for online course access once a password has been issued. Students may receive a partial refund within 15 days of registration due to extraordinary circumstances and based on the following schedule:

Online ECG Courses Refund Schedule
Introduction to ECG Refundable % Refundable Amount
< 3 days after enrollment 40% $71.60
3-5 days after enrollment 25% $44.75
6-15 days after enrollment 15% $26.85
Clinical ECG Refundable % Refundable Amount
< 3 days after enrollment 40% $99.60
3-5 days after enrollment 25% $62.25
6-15 days after enrollment 15% $37.35
3D Coronary Anatomy Refundable % Refundable Amount
< 3 days after enrollment 40% $111.60
3-5 days after enrollment 25% $69.75
6-15 days after enrollment 15% $41.85

Refund requests may be made by mail, through our contact form, by fax or by telephone:

201 Webster Building
3411 Silverside Road
Wilmington, DE 19810
Phone: 302-477-9730
Toll Free: 888-658-6641
Fax: 302-477-9744

Problems with the course not functioning in Windows 7 are typically related to the web browser rather than Windows itself. If you are using the 64-bit version of Windows 7 and using the 64-bit version of Internet Explorer, the Flash Player will not function. The way to fix this problem is to use a 32-bit version of Internet Explorer.

Don't be concerned if you don't know the difference between 32-bit and 64-bit operating systems or web browsers. We've included instructions below on how to ensure you're using the 32-bit version of Internet Explorer.

To check which browser you're using:

  1. Open Internet Explorer as you would normally do.
  2. Go to the Help menu at the top of the browser and select About Internet Explorer.
  3. A window should display like the one below. If it does not say 64-bit Edition next to the version number, you're using the 32-bit version and shouldn't have problems accessing the content.
  4. Internet Explorer 8 Screen Shot
  5. If you followed the steps above and this box indicates that you're using the 64-bit version please close it and then close all open browser windows.
  6. Go to the Start button Windows 7 Start Button located in the bottom left corner of your screen.
  7. Choose All Programs to display a list of the programs available on your computer.
  8. Scroll through the list until you find Internet Explorer. You may have to scroll up or down depending on the last program you opened this way. Choose the Internet Explorer option that does not have 64-bit to the right.
  9. Windows 7 Programs List
  10. If you found that you were using the 64-bit version in step 3 and do not have two versions of Internet Explorer you may have to download a 32-bit version. If you need to download the 32-bit version click here.