Yes, You Can Minimize Workplace Conflict

There’s conflict in every workplace. It’s inevitable. Colleagues with different communication styles working together every day are bound to have friction sometimes. Surely you’ve seen this in your own workplace.

For instance, consider the “no-fluff” boss. “I need this report on my desk by 10:00,” she might announce Monday morning. The employee, however, had started his day with a cheerful “Good morning! How was your weekend?” to his co-workers. With his softer communication style, he might react negatively to his boss. Neither style is right or wrong, but it’s easy for someone to misunderstand another’s intent. That’s how conflict arises.

In your workplace:

  • Is there an employee who repeatedly offends others?
  • Is there an employee who’s often mad?
  • Do team members fail to effectively convey ideas to one another?
  • Are employees just not getting along?

Let us help.

Tell us about the conflict your workplace is experiencing. If you can’t pinpoint the root of the problem, we’ll help you identify it. Then we’ll establish an action plan. We might recommend:

Personality assessments. These assessments shed light on the group’s culture and the tendencies of the individuals. You can even compare the priorities of two individuals and uncover their potential communication roadblocks. You’ll have a roadmap to success, with advice on how the individuals can best work with each other.

Coaching or training. Our on-site and virtual workshops let you learn how to achieve smoother interactions, at your convenience. If you prefer to run a workshop yourself, we can provide the necessary materials.

Your customized action plan is designed to eliminate dysfunctional communication that creates roadblocks. Our goal is to deliver the “aha” moments that come from employees learning to understand themselves and one another. There’s no better way to minimize conflict in your workplace.

To get started, please email us at learn@corexcel.com.

DiSC® Myths—Busted

DiSC® Myths—Busted

How much do you know about the DiSC® Personality Test? When it comes to behavior assessment profiles, DiSC is simply unmatched. Participants complete a short survey, which then generates insightful results on their behavior. DiSC offers valuable information for your organization, yet misconceptions abound. Let’s debunk some myths about DiSC.

Myth #1: You can’t use DiSC as part of your hiring process.
Truth: While DiSC shouldn’t be your sole decision-making tool, it can be helpful during the hiring process. DiSC provides insight into a candidate’s behavior and communication preferences, so it can help you find someone who fits nicely in your organization.

Myth #2: You must have special certification to use DiSC in training sessions.
Truth: Unless you’re outside North America, you can use DiSC without receiving certification. This makes DiSC highly accessible to organizations that would benefit from this tool.

Myth #3: DiSC is like other behavior assessments out there.
Truth: DiSC measures so much more. While other assessments label individuals in one of a handful of categories, DiSC identifies an individual’s primary—and secondary—style. So instead of simply identifying participants as having a “D,” “i,” “S,” or “C” style (for Dominance, Influence, Conscientiousness, and Steadiness), DiSC notes their style as CD, Si, and so on. It’s a more layered approach to reflect that no individual has a “one-note” personality.

DiSC is differentiated even further by diving deeper into the intensity of each participant’s personality. With an individual’s results plotted as a dot on a graph like the one here, the location of the dot is very telling. Is your dot toward the edge of the circle? If so, then your personality is firmly in the identified style. Is your dot towards the center of the circle? In that case, you have those characteristics to a lesser degree.

Do you have questions? You can find common DISC questions and answers here. To learn more, please email us at learn@corexcel.com.

Build Your Productive Conflict Skills! | Virtual Workshop

Everything DiSC® Productive Conflict Virtual Workshop!

November 7, 2018
We’ll show you how to use your personalized assessment results to explore your destructive conflict behaviors, understand how to better manage your responses in conflict and discover communication strategies to engage in productive conflict with colleagues.

Contact us for more information

Is Office Drama Costing You? | Webinar

Explore Everything DiSC Productive Conflict!

However you think of conflict, it comes down to a difference of opinion involving strong emotions. Whether it’s a brief, explosive dispute or subtle, long-lasting issue, we’ve all done things in these moments that derail conversations and destroy our relationships.

Ever wonder why? Are we bad people, unable to control ourselves?

There is an explanation and it’s roots are in the cognitive behavioral model. Hidden inside us are our thoughts, often unconscious. Many times we’re unaware of these thoughts until we react in ways that have negative consequences. Gaining awareness of these thoughts, making better choices and changing our responses contributes to our overall emotional intelligence quotient.

In this session, we’ll explore how the Everything DiSC Productive Conflict program can help you and your team gain the emotional intelligence you need to engage in positive conflict and succeed in today’s workplace.

Date:  September 26, 2018

Contact us to request the webinar recording

Maintain Team Momentum During Management Change – Learn How with Everything DiSC! | Webinar

Whether a manager is going to be responsible for a new group because of an internal promotion, a transfer, or company reorganization, they will be challenged with building relationships with their new team members.

On the other hand, when teams face a management change, it taxes their engagement and productivity.

Learn how Everything DiSC Management and Everything DiSC Workplace assessments can help managers understand, relate to and communicate with their new team. And how these tools can help the team work with a new boss.

In this webinar you’ll hear:

  1. Areas of communication most important to management transition and success
  2. How management style can impact a new team
  3. How to recognize and best approach the style of each team member
  4. How to create a motivating team atmosphere

Learn how you can help your managers gain traction quickly with new teams.

Contact us to request the August 29 webinar recording https://www.corexcel.com/html/contact.php

 

Bring Everything DiSC Productive Conflict To Your Team | Webinar

Help Your Team Manage Clashes!

Since it’s introduction, the Everything DiSC Productive Conflict assessment has helped many understand how and why we react to others in conflict situations. Bring this assessment-based program to your team with the NEW Everything DiSC Facilitator Kit and help your team members learn to change negative conflict into positive interaction.

The kit will guide you to:

  1. Help others understand their Productive Conflict assessment results
  2. Conduct valuable exercises that reinforce assessment take-aways
  3. Illustrate behavior modeling through videos that open the door for sharing

In this webinar, we’ll give you a glimpse of the Everything DiSC Productive Conflict assessment and introduce the new Everything DiSC Productive Conflict Facilitator Kit. You’ll learn the Cognitive Behavior Model and see samples of the PowerPoint slides, exercises, and powerful videos that will help your team manage day-to-day clashes.

Date:  June 20, 2018

Contact Us to request the webinar recording.

Discover Three Tools to Shape Your Leaders | Webinar

Leaders, even experienced ones, can be caught off guard by management and leadership challenges.

  1. Are your leaders often misunderstood?
  2. Do they forge ahead with solutions when they should be taking time to test assumptions?
  3. How about thinking that everyone is on board with their ideas, when the team is just fearful of speaking up?

During our complimentary webinar, you’ll discover how three tools have helped thousands of emerging and experienced leaders create better results through self-awareness and personal action planning:  Everything DiSC Management, Work of Leaders, and 363 for Leaders. You’ll gain insights on:

  • The key attributes and best practices of management and leadership
  • Why gaining feedback is a critical element of leadership development
  • How to layer individual programs for optimum results

Don’t have a current leadership development program? We’ll help you get started.

Date:  May 30, 2018

Contact Us to request the webinar recording.

Learn more about these assessments, request a demo or make a purchase:

Everything DiSC Management

Everything DiSC Work of Leaders

Everything DiSC 363

Everything DiSC Workplace Webinar | DiSC for Your Team

Everything DiSC Workplace Webinar Covering Facilitation

Become a Star Facilitator! Join our Everything DiSC Workplace webinar…

Officially titled, Bring Everything DiSC Workplace to Your Team, this webinar will demonstrate the features and benefits of the Everything DiSC Workplace Facilitation Kit. Discover just how easy the facilitation kit makes it to conduct 1-hour to 1-day workshops in this complimentary Everything DiSC Workplace webinar. We will also explore the Everything DiSC Workplace assessment.

In this webinar, you will learn to use the new step-by-step kit and your team’s profile results to build better relationships. Help your team learn to communicate more effectively by:

  • Discovering their DiSC style
  • Understanding other styles
  • Learning to build more effective relationships

You’ll see samples of the PowerPoint slides, exercises and powerful new videos.  We will also demonstration MyEverythingDiSC, the online interactive portal/app that allows your team to compare themselves with coworkers they communicate with daily.

Date:  April 26, 2018

Contact Us to request the webinar recording.

Learn more about Everything DiSC Workplace, request a demo or make a purchase.

How DiSC Profiling Empowers Your Team to Work Together

An effective way to maximize the potential of a group of coworkers is to identify their individual personality styles through DiSC profiling and establishing communication about how different dispositions relate to one another.

Members of a successful team must become adept at engaging in healthy conflict, committing to a vision, maintaining trust, becoming personally accountable and following protocols that achieve results.

DiSC training breaks down human personality types into four major distinctions that identify people who have a natural inclination for taking charge and making quick decisions (D style) along with others who are more prone to go along with a plan when a sense of team spirit is found in the workplace (i style).

Similarly, DiSC also identifies people who are careful decision makers and will weigh out all of the variables before committing to a course of action (S style) as well as those individuals whose minds are influenced by objectivity rather than intuition or emotion (C style).

DiSC training then elaborates on how the different personality types can be expected to interact in a work environment that encourages trust, healthy conflict, commitment, accountability and results.

Trust is a Must 

Establishing trust between coworkers requires that people transform two-dimensional relationships into deeper bonds. The DiSC training assessment system helps coworkers understand one another by identifying individual strengths and weaknesses and making all parties privy to that information.

This way, if a “D” type personality is on a team with someone who is a “S,” that first person will know that it is OK for them to take charge of making split-second decisions. Meanwhile, the “S” personality can be delegated to assimilate large quantities of information to determine the long-term scope and direction of a project.

Knowing the strengths and weaknesses of those you work with mean that you can be better trusted to interact with them accordingly.

Creative Tension

Conflict between coworkers can be healthy when it involves two or more people presenting opposing ideas based on their individual expertise. Rather than avoiding confrontation, as most people prefer, coworkers who have built trust tend to embrace a tense situation because it forces people to express themselves.

With DiSC training, after your team members have expressed themselves and listened to opposing opinions, they can then come to a mutually agreeable compromise based on a strategy that will result in goals being met.

This can also be described as a passionate presentation of solutions to problems. Through this process, all are encouraged to share their opinions and propositions so that goals can be identified through the collective knowledge of the group. The saying, “none of us are smarter than all of us” applies to the process of teams becoming more empowered by learning to understand one another’s ideas.

All Aboard

DiSC profiling allows for the efficient alignment of different personality styles once a team directive has been set and goals have been established. This stage of teamwork is possible after healthy conflict has revealed the best way to move forward based on the collective strengths of the team.

For instance, the “D” type personalities may have been ready to choose a course of action immediately, while the “S” individuals insist on gathering more information before committing to a certain path.

Understanding the personalities of your teammates from square one affords you the insight as a “C” personality to know that once you are on board with an idea, the “i” personalities in the group are more likely to commit to a plan.

Accountability

Holding your teammates accountable for their actions, or lack thereof, is an integral part of realizing success as a team. The information provided to you by the DiSC profiling system allows you to tailor your approach to a teammate according to their personality type.

When talking to a “D” person, you’re going to get the best results with a straightforward delivery. Whereas people with an “i” personality are going to respond best to feedback that has something positive to say in order to offset the sting of anything critical in nature that needs to be pointed out.

Meanwhile, if you call out a “S” personality, it’s best to be considerate yet direct. When holding a “C” person accountable you’re going to want to speak in honest, logical terms that validate conclusions with specific, tangible examples.

The Bottom Line

The entire reason behind orchestrating a team effort through DiSC is to render results that are not possible through the work of just one person. Yet, too often team members can get caught up in the details of communicating and the tunnel vision of task-oriented thinking.

As this is occurring, focus on whether or not results are taking place due to the efforts of the team. This may become lost as individuals within a team can purposefully or inadvertently shift their intention from a group-based mindset to selfish thinking.

The collective goals of the team can also be overridden by personal goals for career advancement or desire for individual recognition. This is why the practice of accountability is important as well as using the DiSC profile to help deliver the proper feedback to your team members to keep them on track and create results.

Teamwork is a complicated undertaking because, in order to be successful, people with vastly differing personalities and working styles have to learn how to get along; by learning to trust one another, engaging in healthy conflict, committing holistic vision, being accountable, and maintaining focus on the creation of tangible results.

Contact us at Corexcel to learn more about how the DiSC profiling system of human resource management can create effective teams that produce real results.

Complimentary Webinar – Overcoming Negativity in the Workplace, New Tools to Help You

Nothing affects employee morale and productivity more insidiously than negativity in the workplace. It is the “noise” that diverts energy and attention from critical initiatives. It is a barrier to positive change, kills morale and blocks productivity. It’s infectious.

In this webinar, we’ll review

  • What causes negativity
  • How you enable negativity
  • What you can do about it
  • Introduce a new tool to help you turn a negative culture into a positive one

Date:  August 31, 2017

Contact Us to request the webinar recording.

Learn more about Everything DiSC Workplace, request a demo or make a purchase.