Managing Complaints - Spanish Version
Managing Complaints is a leadership training program that teaches managers how to:
- Learn to effectively deal with team member complaints.
- Develop sensitivity to problems that lie behind complaints.
- Use various techniques to solve problems while maintaining a positive relationship with team members.
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Teach now with the Managing Complaints Spanish Training Materials
* Spanish Facilitator Guides and Workbooks may take an additional 5-7 business days to ship. |
