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Improving Your Listening Skills is a new idXready “off-the-shelf” program that teaches managers and supervisors to communicate effectively with their teams. When we’re listened to, our feelings and needs are taken into account, we’re more relaxed and open, and we feel we can achieve our objectives. Based on the Personal Listening Profile®, the goal of this program is to help participants discover their listening style and communicate with others by adapting to their listening style.
Program Length Approximately 4 - 5½ hours, breaks not included
idXready: Improving Your Listening Skills includes:
What is the best way to improve the flow of information and overall communication in an organization?
Help people select the most effective listening approach based on the situation and on the communication needs of others.
idXready: Improving Your Listening Skills provides individuals with the key to clear communication through developing an understanding of effective listening techniques. It will help managers and team members open the lines of communication to positively impact company projects and goals.
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In Improving Your Listening Skills, participants will:
- Recognize the importance of developing good listening skills by reflecting on their past listening experiences.
- Discover the five different listening approaches used in communication and the specific characteristics of each approach.
- Discover their most natural listening approaches.
- Explore their strengths and challenges as listeners.
- Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members.
- Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches.
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Individualized Improving Your Listening Skills Participant Workbooks incorporate researched-based assessment data, Improving Your Listening Skills personalizes the learning experience for each participant. Learners will discover the five different approaches to listening and identify their most natural listening approaches. Through the use of relevant video and hands-on, experiential learning activities, participants will learn how to successfully communicate with others by modifying their listening styles when communicating with team members and customers, creating efficient, productive, and effective work environments.
Participants walk away with skills, knowledge, and tools to improve their listening skills, resulting in improved communications, fewer mistakes and misunderstandings, and more productive information-sharing between team members.
idXready: Improving Your Listening Skills synchronizes:
proven learning models
- participant pre-work
- rich video assets
- validated research-based team assessments
- individualized participant manuals
- fully scripted leader’s manuals
- professional PowerPoint
- proven processing activities
- contemporary content
- available facilitator report - Sample Facilitator Report
The Listening Skills Facilitator Report provides a range of information about your group based on their individual results from the Improving Your Listening Skills profile workbooks. The report includes a summary and statistics of the group's listening approaches. It will help you identify individuals in your group who may experience communication difficulties and the potential causes. This report is intended to help your group understand effective listening techniques and build a more productive work environment through better communication.
“Personal Listening Profile” is a registered trademark of Inscape Publishing, Inc. “idXready” is a trademark of Inscape Publishing, Inc.
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