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Handling Customer Complaints
Online Course C-100

Handling Customer Complaints Screen ShotCustomer service is a visible part of your company. Handling Customer Complaints presents a plan for dealing with objections and complaints so you can be effective and keep client relationships positive.

 

Course information:

  • 45 minute online course
  • Price: $35

Course Objectives:

  • Analyze complaints and correct the real problem
  • Reframe discussions to gain understanding with your customer

How to Order:

Click the “Add to Cart” button below. After purchasing this online course a Corexcel representative will e-mail instructions and a link to the course. You will receive your access code within 1 business day.

Handling Customer Complaints: $35   Add Handling Customer Complaints to Cart

Customer Service Certificate Program:

This course may be purchased individually and is also included in our Customer Service Professional Certificate Program. Click here for details on our Certificate Programs.

 

 

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