Establishing Credibility and Trust for Customer Service
Online Course C-101
 A customer will choose to stay with one vendor or supplier if they have a genuine level of confidence in the vendor and product. Establishing Credibility and Trust for Customer Service gives people a better opportunity to create longer term business relationships. This course will discuss what customer service professionals can do to intentionally build trust and confidence with customers.
Course information:
- 2 hour online course
- Price: $35
Course Objectives:
- Define the four elements of trust
- Learn how to build credibility and rapport with customers
How to Order:
Click the “Add to Cart” button below. After purchasing this online course a Corexcel representative will e-mail instructions and a link to the course. You will receive your access code within 1 business day.
Establishing Credibility and Trust for Customer Service: $35 
Customer Service Certificate Program:
This course may be purchased individually and is also included in our Customer Service Professional Certificate Program. Click here for details on our Certificate Programs.
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