1.Personal communication with Conway, J. Boston, Dana-Farber Cancer Institute, 2000.
2.Knox, RA. Doctor's Orders Killed Cancer Patient. Dana-Farber Admits Drug Overdose Caused Death of Globe Columnist, Damage to Second Woman. Boston Globe, March 23, 1995. p. 1
3.Survey of Top Patient Concerns Research Report. Conducted for The American Society of Health-System Pharmacists, September, 1999.
4.Kohn LT, Corrigan JM, Donaldson MS (eds) and Committee on Quality of Health Care in America, Institute of Medicine: To Err is Human: Building a Safer Health System, Washginton, D.C., National Academy Press, 2000.
5.Personal communication with Lawrence D. Oakland, California, Kaiser Foundation Health Plan, 2000.
6.Personal communication with James B. Salt Lake City, Utah, Institute for Health Care Delivery Research/Intermountain Health Care, 2000.
7.Personal communication with Nadzam D. National Coordinating Council for Medication Error Reporting and Prevention, 2000.
8.Personal communication with Cousins D. Rockville, Maryland, U. S. Pharmacopeia, 2000.
9.Personal communication with Cohen H. Huntingdon Valley, Pennsylvania, Institute for Safe Medication Practices, 2000.
10. "Pharmacist Participation on Physician Rounds and Adverse Drug Events in the Intensive Care Unit," JAMA, July 21, 1999.
11.Personal communication with Croteau R. Oakbrook, Illinois, Joint Commission on Accreditation of Health Care Organizations, 2000.
12.Personal communication with Golodner L. Washington, D.C., National Council on Patient Information and Education, 2000.
13.U.S. Pharmacopeia Press Release: U.S. Pharmacopeia Tells Consumers How to Avoid Medication Errors, December 17, 1999.
14.Cohen H, Cohen JL. Is That Medication Really Yours?, Coping, September/October 1998: 44-45.
15.Institute for Family-Centered Care: Your Role in Safe Medication Use, Massachusetts Coalition for the Prevention of Medical Errors, 1999.
16.Agency for Healthcare Research and Quality (AHRQ) Press Release: AHRQ Seeks Best Practices and Innovative Strategies to Reduce Medical Errors and Improve Patient Safety, December 23, 1999.
17.The Business Roundtable Press release: BRT-Sponsored Initiative Focuses on Patient Safety, January 26, 2000.
18. Errors and near misses prompt warning to practitioners and a call to rename CELEBREX, IMSP Medication Safety Alert! April 7, 1999; 4 (7).
19.ISMP Press Release: Errors prompt warning to practitioners and a call to rename Celebrex, April 2, 1999.
20.American Medical Association Press Release: AMA supports patient safety goals: cautions against "culture of blame," February 22, 2000.
21.Mitka M. What's in a (Drug) Name? Plenty! JAMA 1999; 232 (15): 1409-1410.
22.Lyons R, Payne C, McCabe M, Fielder C. Legibility of doctors' handwriting: quantitative comparative study. BMJ 1998; 317: 863-864.
23.Medical error: creeping from words to action. BMJ, 2001; 322.
24.Hume M. Changing Hospital Culture and Systems Reduces Drug Errors and Adverse Events. The Quality Letter, March 1999: 2-9.